How scams operate

Scams will start by telling you you’ve won a lottery prize, mostly when you have never even entered the Lottery. Next, and this is what to watch for, they will tell you that you will need to send money to collect your winnings. Do not be fooled, you should never have to pay for winnings that are yours.

Other scams may be asking for official identification, like a drivers licence or passport or bank account information so that they can “send you the money”. Do not be fooled.

To protect yourself, all it takes is some basic knowledge and some common sense.

How you can spot a scam

Lottery scams are easy to spot – if you know what to look out for.

You should be wary if one or more of the following occurs:

  1. You’re contacted with the news that you’ve won a prize but you’ve never entered a draw or competition with the company.
  2. You’re told that you must pay taxes, administration fees, legal costs, or a ‘release fee’ before you can receive your winnings.
  3. You receive a cheque for part payment of winnings and are told cash it and return the amount to the sender before rest of your winnings can be sent to you.
  4. You’re asked to prove your identity by sending personal information, such as passport numbers or bank account details.
  5. You’re given no way to contact the company with any questions or concerns, or you’re given no valid address for the company – only a phone number.

Always use common sense. No reputable operator or subscription service will require you to pay for the prizes you have won and is rightfully yours.

If you have any queries or concerns don’t hesitate to contact our customer service department.

These are some scams


A new lottery scam is currently in operation in Australia, ‘notifying’ players via SMS that they have won a large Powerball prize.

Netlotto would like to reiterate that they will NEVER contact you via SMS, or email, the two formats that scammers tend to use to lure unsuspecting victims into revealing their personal details and they will NEVER< ask you for money to release your prize.

If you receive a suspicious message or call on your mobile phone, attempting to alert you to a large Powerball win, PLEASE DO NOT RESPOND!

You also need to avoid anyone requesting that you prove your identity by sending personal information, such as passport numbers, bank account details etc so that they can send you a prize. This is an attempt at Identity Theft.

Please note the following two examples of the current hoax messages:

  • Your mobile# has won $850000 from PowerBall lottery. Contact Ray via email (desk dot raybachel at gmail dot com) with name address and ref. pb334212 for proceeds
  • {Mobile number) has won $850000 from PowerBall. Contact Ray via email(desk.raybachet at gmail dot com) Ref#PB334212 for proceeds OR call +27735182244

If you have any queries or concerns, or have been approached by these scammers, please don’t hesitate to contact us.

Enjoy playing safely with NetLotto.

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